Driver Satisfaction

Toyota puts the customer first - like you do

Putting the customer first has helped Toyota to consistently achieve top rank in leading customer satisfaction surveys.

  • In 2008 Prius ranked first in France, Germany and U.K. in J.D. Power & Associates Customer Satisfaction survey – for the second consecutive year a hybrid vehicle is topping the survey.
  • Toyota was ranked first for five consecutive years for overall customer satisfaction in 2002-2006 in the German J.D. Power survey. In 2008 Aygo, Prius and Verso were No.1 in their segments. Verso earned the award for a fourth consecutive year.
Drivers who are happy with their company car tend to be more satisfied with their job. Therefore buying Toyota cars makes good business sense. With Toyota you can be sure to have chosen a most competent and reliable partner for your European fleet business.
  • J.D. Power survey J.D. Power and Associates is a global marketing information services firm operating in key business sectors including market research, forecasting, consulting, training and customer satisfaction.
 

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